Megan at the front desk was so so so so sweet!! She did a great job engaging with each customer like they were special and she remembers my name despite the countless people who were coming and going. They also had white chocolate cranberry cookies which are my favorite! The shuttle was super convenient and the man driving was very kind and polite. It was raining and I felt bad that he was opening the door for me but I also recognized that it was part of the job. Even when the shuttle was coming to pick me up the family exiting before I got into it told me that I was going to really enjoy my stay! They really talked up the hotel and it lived up to the expectations which was pleasantly surprising. It was about 10 minutes from Burbank airport and overall was a lovely time!
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Sag
2023年2月
The room was clean with a comfortable bed and shower. Also an extra lounge chair which was great. Another nice thing was that all the lights had their own light switches so that they can be adjusted separately rather than just one switch with all lights connected!! Parking was available but it was an extra $25 for valet parking which was easier than driving down in to the very narrow garage....but expensive on top of a pretty expensive room.
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Cheryl
2023年4月
Parking service was excellant and the parking staff was very courteous. The breakfast service is good thanks to Daniel and the other staff. We eat low fat, whole grain vegetarian food and had some choices. The egg white omlette is good but not offered every day, boiled eggs are good as the yolk can be removed easily.
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Marilynsmagic
2022年2月
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Robert
2022年2月
Rooms were clean and didn't need to ask for any extra accommodations. Staff was friendly, valet parking was very professional and timely, we never were left waiting for our car for more than a few minutes. The free breakfast was great, they had plenty of choices and a decent size seating area that easily accommodated our large group.
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Jessica
2022年4月
The rooms are lovely and the beds are very comfortable
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Sandra
2021年5月
Breakfast was excellent. Did not know valet parking only but not really a problem, you just texted them when you needed your car and only took about 5 min.
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Terri
2023年6月
We liked the location. It was in a quiet peaceful area. Room was very clean and comfortable. We were promptly given extra towels when we asked for them. Breakfast buffet was a good spread. Yes there is only valet parking with a nightly charge but every decent hotel makes you pay for nightly parking anyway. So it was not a deal breaker for us. People at the check in desk and at the valet parking were always helpful and kind. This is definitely our new hotel spot when we return.
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Virginia
2022年3月
Breakfast, shuttle services, staff very friendley
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Maralie
2023年7月
Amazing staff!!! The blackout curtains were so nice after having a long night of travel. I was able to sleep in without being woken up by light. Also there was a really good, big breakfast selection.
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Jennifer
2022年9月